Can I pause my subscription?
Can I pause my subscription?
Yes. If you're taking a break from your shop, you can pause for 1, 2 or 3 months instead of cancelling.
How to pause
Open Store settings > Billing. Only Owners and Admins can see this page.
Click Pause subscription.
Choose 1, 2 or 3 months and confirm.
The pause starts at the end of your current billing period, so you keep everything you've already paid for until then.
While your subscription is paused
You're not charged.
Premium features are turned off, including API Access and MCP. Any AI agent connected to your shop (ChatGPT, Claude and others) stops working until you resume.
Your shop data stays saved. Time Machine snapshots and AI-generated images still expire on their usual schedule.
When the pause ends
Your subscription resumes automatically and you're charged again at your normal price. To come back early, click Resume subscription on the same Billing page.
Pausing keeps your price
If you're on an older, grandfathered price, pausing keeps it. Cancelling doesn't: once you cancel, resubscribing puts you on one of our current plans. If you plan to come back, pause instead of cancelling.
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